1. Overview
Cleaners Compare ("we," "our," or "us") operates the website https://www.cleanerscompare.com/, the world's first laundry and dry cleaning comparison website. We are committed to protecting your privacy and handling your personal information with transparency and care.
2. Information We Collect
Personal Information:
- Contact details (name, email, phone number, business address) when you request quotes or create listings
- Business information for machine sellers, parts suppliers, and service engineers
- Payment information for transactions (processed securely by our payment partners)
- Communication records when you contact our support team
Automatically Collected Information:
- IP address, browser type, device information
- Pages visited, search queries (e.g., "used machines," "parts & components")
- Time spent on featured products, limited-time deals, and educational videos
- Interaction with trusted brands and category pages
Cookies and Tracking:
We use cookies to:
- Remember your search preferences and browsing history
- Track featured products and deals you've viewed
- Analyze website traffic and user behavior
- Provide personalized product recommendations
3. How We Use Your Information
- Faciliate connections between buyers and sellers of laundry equipment and supplies
- Process transactions for new/used machines, parts, and sundries
- Match service engineers with businesses needing maintenance or repairs
- Send notifications about wanted items and limited-time deals
- Provide customer support for our comparison services
- Improve our website features and user experience
- Send marketing communications (with your consent)
- Comply with legal obligations in the laundry industry
4. Information Sharing
We share information with:
- Equipment Sellers & Suppliers: Your contact information is shared with sellers when you express interest in their machines, parts, or sundries
- Service Engineers: Your business details are shared with engineers when you request maintenance or repair services
- Trusted Brands: Anonymous usage data may be shared with our partner brands
- Service Providers: Payment processors, analytics providers, and hosting services
- Legal Authorities: When required by law or to protect our rights
5. Your Rights and Choices
- Access and review your personal information
- Correct inaccurate business or contact details
- Delete your account and personal data
- Opt-out of marketing communications
- Manage cookie preferences through your browser settings
- Object to certain data processing activities
6. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to provide our comparison services, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are typically kept for 7 years for tax and compliance purposes.
8. Third-Party Links
Our website contains links to educational videos, trusted brands, and social media platforms (YouTube, Facebook, Twitter, LinkedIn). We are not responsible for the privacy practices of these external sites.
9. International Transfers
As a global comparison platform, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our services are directed to businesses and professionals in the laundry and dry cleaning industry. We do not knowingly collect information from children under 18.
11. Changes to This Policy
We may update this policy to reflect changes in our practices. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@cleanerscompare.com
Website: Contact Form
Address: [Your Company Address]